Our patients are the focal point of our practice, and this cancellation policy is implemented with their best interests in mind. When you schedule an appointment with us, that time is exclusively reserved for you. It’s not just an appointment; it’s an opportunity for someone else who may need that specific time.

In consideration of our providers and other patients, we kindly request a minimum of 24 hours’ notice if you need to cancel or reschedule your appointment. If a cancellation or rescheduling occurs within 24 hours of the appointment time or if there’s a no-show, a $50 cancellation fee will be applied.

If you arrive more than 15 minutes late to your appointment, we may ask you to reschedule to prevent any disruption to other clients’ appointments.

For Newest Beginnings Med Spa patients and members, missing appointments without prior notice will result in the forfeiture of credits. Similarly, Groupon customers who miss appointments without notice will lose the promotional pricing of their Groupon.

REFUND POLICY: Refunds are not provided for services rendered due to the nature of medical aesthetic treatments. Any other refunds will be issued as Spa credit only. Aesthetic outcomes vary from person to person, and while we strive for the desired results, they cannot always be guaranteed. Clients are responsible for additional treatments needed to achieve further results.

PRODUCTS: We do not offer refunds on purchased products. However, products can be returned for in-spa credit within 7 days of purchase in case of a documented adverse reaction. Defective products, such as those with broken pumps, may be exchanged within 7 days for the same product.